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Solutions to Promote Digital Transformation for Logistics Service Proders (LSP) in Hanoi

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• Volume 12, Issue 1, Jan. 2025

Year:

2025

Type of Publication:

Article

Keywords:

Digital Transformation, Green and Sustainable Logistics, Logistics Service Providers, Hanoi

Authors:

• Doan, Ninh Ngoc
• Hoang, Giang Huong

Journal:

IJIRES

Volume:

12

Number:

1

Pages:

10-18

Month:

January

ISSN:

2349-5219

BibTex:

@article{2069, author = "Ninh Ngoc Doan and Giang Huong Hoang", abstract = "Digital transformation in Vietnamese businesses recently has become a significant concern in both society and within the businesses themselves. Under the pressure of the 4.0 industrial revolution, businesses are compelled to adapt and apply digital technologies in their operations. Logistics service providers (LSPs) are not exceptions when logistics is considered to be a sector that demands high efficiency and effectiveness to enhance the ability to meet both time and spatial challenges while improving customer service quality. This article focuses on key issues related to digital transformation in businesses, the role of digital transformation in Logistics service providers (LSPs), and gathers secondary data and primary data from surveys with LSPs in Hanoi in order to analyze how businesses are integrating digital technologies into their logistics processes. Based on the above assessment and broad view of LSPs market, the research team will propose solutions for promoting digital transformation process of LSPs in this city.", issn = "23495219", journal = "IJIRES", keywords = "Digital Transformation, Green and Sustainable Logistics, Logistics Service Providers, Hanoi", month = "January", number = "1", pages = "10-18", title = "{S}olutions to {P}romote {D}igital {T}ransformation for {L}ogistics {S}ervice {P}roders ({LSP}) in {H}anoi", volume = "12", year = "2025", }

Abstract:

Digital transformation in Vietnamese businesses recently has become a significant concern in both society and within the businesses themselves. Under the pressure of the 4.0 industrial revolution, businesses are compelled to adapt and apply digital technologies in their operations. Logistics service providers (LSPs) are not exceptions when logistics is considered to be a sector that demands high efficiency and effectiveness to enhance the ability to meet both time and spatial challenges while improving customer service quality. This article focuses on key issues related to digital transformation in businesses, the role of digital transformation in Logistics service providers (LSPs), and gathers secondary data and primary data from surveys with LSPs in Hanoi in order to analyze how businesses are integrating digital technologies into their logistics processes. Based on the above assessment and broad view of LSPs market, the research team will propose solutions for promoting digital transformation process of LSPs in this city.

Full text: IJIRES_2069_FINAL.pdf Online version [Bibtex]