Collaboration, Commitment, Effectiveness, Organisation Development, Organisational Effectiveness, Team Building
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The research assessed Organisation Development Interventions and their effects at the Zimbabwe Electricity Supply and Transmission Commission in Zimbabwe. A qualitative approach was used and a case study design implemented to collect data from 58 employees. The research used face to face interviews, structured interviews and questionnaires as methods of collecting primary data to ascertain attitudes of respondents to the OD intervention strategies and how they are increasing organisational effectiveness. Of the 58 employees 6 were from senior management, 10 middle managers and 32 bottom shelf employees who were selected using a simple random sampling method. This method ensured that all employees had an equal probability of being part of the sample. It was concluded that the effects of organisational development interventions on organisational effectiveness depend on the organisation’s strategies to manage them. The study recommends that ZETDC formulates clearly defined policies to deal with its workforce. Participation and involvement in decision making by employees play a key role in improving employee morale and commitment when implementing OD strategies in the organization.